Returns & Exchanges
We want you to love your new glow, but if your lighting choice isn't quite right, we offer a hassle-free 30-day return policy for all unused products in their original packaging. Please ensure all fixtures have not been installed or wired to remain eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Securely
Carefully place the lamp or fixture in its original box with all protective foam and hardware to prevent damage during transit.
- 3.Label and Ship
Affix the provided prepaid shipping label to the outside of the carton and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our warehouse team verifies the condition of the return, your refund will be processed to your original payment method within 5-7 business days.